If your card is lost or stolen, follow these steps:
1. Freeze your card
Go to your Card Dashboard and select Freeze to immediately block all transactions.
2. Contact our Support Team
Email us at [email protected] or call +44 20 3038 3929 to report the issue. We’ll help keep your account secure.
3. Request a replacement card
Contact your employer to request a replacement. Once you receive your new card, follow the activation steps to start using it.