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What if I cannot provide a Proof of Address (POA)?

Written by Duarte Moreira

We understand that not everyone has easy access to a traditional utility bill or bank statement. If you're unable to provide a standard POA, you may be able to use one of the following alternatives instead:

  • A recent bank or credit card statement (issued within the last 3 months)

  • A government-issued letter or tax document showing your address

  • A tenancy or rental agreement

If none of these are available to you, please contact MarTrust Support before your 30-day deadline so we can discuss alternative arrangements.

Please don't ignore the request — reaching out early helps us avoid any disruption to your account.

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