If your employer has registered you for a MarTrust Account, follow these steps to verify your identity and activate your account.
1. Open the activation email
You'll receive an email from [email protected] with activation instructions.
Select ‘Finish your account setup’ to go to the MarTrust Account setup page.
2. Create your password
Set a password for your new account. Your password must:
Be at least 8 characters long
Include at least 1 number
Include at least 1 special character (like !, @, #, etc.)
Read the Terms & Conditions and tick the box to agree.
Select ‘Continue’.
3. Verify your identity
Enter your personal details, including your name, date of birth, and address.
Select ‘Continue’.
You’ll be redirected to Onfido, our trusted verification partner. There, you’ll need to:
Scan your passport
Take a selfie to match your passport photo
Upload one proof of address document (not older than 3 months):
Bank statement
Council tax bill
Utility bill
Telephone bill (not mobile)
Passport or ID/driver’s licence showing your address and expiry date
4. We’ll check your details
Once completed, we’ll verify your details.
This can take 2–3 business days.
We’ll email you as soon as your account is ready.
count and can take 2-3 business days.